At 711plus, your privacy is more than a legal obligation — it's a genuine commitment. This Privacy Policy clearly explains how we collect, use, store, and protect the personal information of every member in Malaysia.
All data transmitted between your device and 711plus servers is protected by industry-grade 256-bit SSL encryption — the same standard used by Malaysian banks.
711plus has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
The 711plus Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
We are transparent about the types of data we collect, the reasons for collecting it, and how long it is retained. There are no hidden data practices at 711plus.
As a 711plus member, you have the right to access, correct, transfer, or request deletion of your personal data at any time through your account settings.
Your payment details — whether Touch 'n Go, GrabPay, or FPX — are not stored directly on our servers. All processing is handled by certified payment gateways.
Important Note: This Privacy Policy describes the privacy practices of 711plus ("we", "Company", "Platform") regarding the collection and processing of your personal data when you use the website 711plus.net and all related services. By registering for or using the 711plus platform, you agree to the terms set out in this Privacy Policy. Please read it carefully in its entirety.
711plus takes the privacy of every member seriously. As an online sports betting and casino platform operating in Malaysia, we understand that your trust depends not only on the security of your financial transactions, but also on how we handle your personal information.
This 711plus Privacy Policy has been drafted in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the processing of personal data in the context of commercial transactions in Malaysia. We are fully committed to complying with the provisions of the PDPA and relevant international data protection standards.
As a 711plus member who plays Sports Betting, poker, lottery, or Live Casino on our platform, you should be aware that certain data collection is necessary for us to provide a secure, personalised, and responsible service. We only collect data that is strictly required and will never use your data for purposes beyond the scope set out in this policy.
711plus collects various categories of personal data depending on how you interact with our platform. The table below describes the types of data collected and the purpose behind each:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, gender | Mandatory — KYC verification |
| Contact Data | Email address, phone number, residential address | Mandatory — account communications |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, FPX), transaction history | Mandatory — deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, OS | Automatic — security & analytics |
| Betting Data | Betting history, game preferences, activity patterns | Responsible services & gaming |
| Communication Data | Live chat logs, support emails, feedback | Complaint resolution & support |
711plus collects your personal data through several key channels:
711plus uses your personal data solely for legitimate, stated purposes. Below is a full list of how your data may be used:
711plus does not sell or rent your personal data to any party. However, in certain limited circumstances, we may share your data with the following parties:
All third parties that receive data from 711plus are required to uphold data protection standards equal to or higher than our own. Such data sharing is conducted strictly on a minimum-necessity basis.
The security of your personal data is a top priority at 711plus. We continually invest in security infrastructure to ensure your data remains protected against unauthorised access, loss, or misuse.
The technical and organisational security measures we employ include:
711plus retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Operational service requirements |
| Closed Account Data | 7 years after account closure | Malaysian legal & tax compliance |
| Financial Transaction Records | 7 years | AMLA compliance & tax reporting |
| Support Communication Logs | 3 years | Complaint resolution & referrals |
| Technical & Log Data | 12 months | Security & troubleshooting |
| Non-Essential Cookie Data | Up to 12 months | Analytics & personalisation |
Once the retention period has lapsed, your personal data will be securely deleted or anonymised in accordance with 711plus's established data disposal procedures.
711plus uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality of the 711plus platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
To exercise any of the above rights, please contact us at privacy@711plus.net. We will process your request within 30 business days. Identity verification may be required before the request is processed.
The 711plus platform is strictly for users aged 18 years and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we discover that personal data from a minor has been collected inadvertently, we will take immediate steps to:
Parents and guardians who believe their child may have registered on 711plus are urged to contact us immediately at support@711plus.net so that immediate action can be taken.
711plus reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
Amendments take effect 7 days after notification, unless stated otherwise. Continued use of the 711plus platform after the effective date constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 711plus handles your personal data, please do not hesitate to get in touch with us:
Our Data Protection Officer team will respond to your enquiry within 3 working days. For more complex complaints or data rights requests, the response period is up to 30 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Personal Data Protection Department under the Malaysian Ministry of Communications and Multimedia.
Join over 500,000 Malaysian members who trust 711plus for a safe, fair, and fully protected betting experience.